HR highlight: training register reduces risk
Ensuring staff possess the skills to competently, effectively, safely and compliantly undertake their job tasks is in the interest of every business. In addition, standardising best practice and competitive advantage and verifying the skills of an employee is a requirement under numerous laws and regulations including: safety, dangerous goods, food handling, tobacco sales, and consumer an competition laws. A good Training Register, that details what skills staff possess is a must have to ensure compliance with these laws.
Training Registers and reducing risk
The ability to produce a document at the request of inspectors, that thoughtfully details the measures the business undertook to ensure that staff had the skills to keep themselves and the public safe, or operate in a compliant manner is of great value.
In the event of a safety incident at work the ability to point to a coherent training and development system demonstrates the buisness is active in meeting it’s legal requirements.
In the event of compliance or performance issues the ability to identify when and where staff received training in skills, compliance behaviours and policies that they are not exhibiting, facilitates appropriate performance management within the business.
In the development of competitive advantage the maintainence of a good Training Register will highlight the need to review skills with staff, as well as identifying skills gaps that may erode a businesses customer service reputation.
So what is a Training Register?
A Training Register is a document that outlines the details of any formal or on the job training that staff receive.
What should a Training Register look like?
ACAPMA has asked this question of safety and other regulators and they confirm that the formatting is a secondary concern. It is the content that matters. A simple exercise book, hand written, is completely appropriate – provided it includes the correct level of detail.
What should a Training Register include?
A good Training Register provides information to internal and external parties as to the nature of the training undertaken, who received it, when and what skills were demonstrated. In a simple register this can be expressed in a variety of ways, but should include at least:
- name of the training;
- description of training;
- mode of training (formal, informal, on the job, workbook, online etc); and
- outcome or skills of training, for each of the training sessions.
Then it should detail:
- who attended;
- on what day;
- who delivered the training; and
- when a refresher is due.
Here to help
ACAPMA members are reminded that the ACAPMAlliance Workplace Relations Professionals are available to assist with position descriptions and managing safety in your business. For more information just call 1300 160 270.
HR Highlights are things to consider, implement and watch out for in your business. They are provided as general advice and you should seek further advice on your situation by calling 1300 160 270 and speaking to one of the ACAPMA Workplace Relations Professionals its free for members.
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BCom (HRM & IR)