Gallagher has been ACAPMA’s insurance partner for more than 40
years. As a specialist broker for the fuel industry and convenience stores
sector, Gallagher handles a large number of claims which can serve as reminder to
other businesses in the industry of the risks they face on a daily basis.
Gallagher’s latest incident report features some major
claims events and trends that are relevant to businesses of all sizes right
across the sector.
Incident report March-April 2019
- Gallagher is assisting the National Bulk Tanker
Association, the New South Wales Environmental Protection Authority and the
fire authority with an investigation into five recent tanker truck fires, four
or which involved Gallagher claims.
- Recently a serious loss has resulted from a
tanker incident in western Victoria, involving a rollover, major product loss
and driver injury. Tanker incidents continue to be an industry concern.
- A potentially damaging delivery error occurred
when some 5000 litres of diesel were unloaded in error into an underground fuel
tank, causing substantial financial loss. Fortunately in this instance the contaminative
product did not get dispensed into any customer vehicles. These errors continue
to be the bane of the industry.
- In a bizarre incident in Sydney, a male
pedestrian entered a service station forecourt and dispensed fuel from one of
the pumps, then ignited it in an apparent attempt to set fire to the premises.
- Gallagher is heavily involved with many client
claims arising from the Townsville floods, with normal issues relating to
- There has been an uptake in the number of
service stations installing fog machines as a defence against ram raids and
burglaries. These machines are triggered by disruption to the security systems,
filling the premises with vapour so the interlopers can’t see. It’s early days
yet but their use seems to be an effective deterrent to break-ins.
Emerging trends ‒
Gallagher is currently involved in two research projects
over the next 12 months, as detailed below.
We are currently producing an overview of all aspects of the
aviation refuelling sector. The issue for our clients is that aviation fuel
delivery activities require specific insurance cover, and we are finding gaps
and problems in their contracts. Another issue is that our clients could
sub-contract deliveries to third parties without being aware of the special
Gallagher is one of the few companies with policies that
allow insured’s trucks on airfields and provide environmental cover for spills which
could result in airport closure.
We are also conducting a full investigation into all aspects
of the industry’s emergency response capabilities. Gallagher is looking into all
the entities involved, since multiple organisations control different aspects
of emergency response, as well as training and capabilities. Gallagher is
seeking to establish common ground among the stakeholders and to find
If you need advice on risk management and insurance for your
business, contact Gallagher on 1800 572
145 or visit info.ajg.com.au/acapma to
request more information on their range of insurance solutions for the sector.