EG Group, a fuel and convenience retailer, is deploying Reflexis technology in 540 sites in Australia to boost task execution on the staff level and simplify communications.
The retail group is using the Reflexis Real-Time Task Manager and Q-Walk. The task solution offers greater visibility and streamlines working processes so store personnel can manage by exception, based on intelligence-led alerts, according to a press release. Q-Walk offers faster and more accurate compliance relating to health and safety regulations and auditing.
“We are looking forward to further expanding our Reflexis services and products, gaining benefit from their effective scheduling solutions,” Mohsin Issa, founder and c-CEO at EG Group, said in the release. “As a leading convenience retail network operator of circa 6,250 sites across 10 international markets employing in excess of 55,000 colleagues, it is of utmost importance that we enable our teams to better manage and more effectively analyze labor modelling. Our aim is to optimize labor costs, expedite speed of service and ultimately increase customer satisfaction. I am confident our teams will appreciate the Reflexis solutions platform we are investing in.”
Extracted in full from: https://www.retailcustomerexperience.com/news/australia-convenience-retailer-taps-reflexis-tech-to-simplify-store-operations/