A family owned petrol station in West Malling that opened an online store to help those shielding in lockdown says the service will become a permanent feature.

Parkfoot Spar on London Road, West Malling, which already doubles up as a butchers, bakers, car wash and off licence, is now giving supermarkets a run for their money adding the online store to its portfolio.

Parkfoot Spar petrol station as it looks today
Parkfoot Spar petrol station as it looks today

The service, which launched on September 1, means customers within four miles can now get their groceries delivered for just £3, or select a click-and-collect time slot.

Director and co-owner Sue Charman said this is something they have wanted to do for a while but the pandemic gave them the push they needed.

She said: “Online ordering was successfully introduced several years ago for Christmas turkey and butchery orders, and since then the company has been working towards developing a year-long offer.

“The lockdown situation provided the necessary stimulus. A delivery service was introduced for the elderly and vulnerable and a click-and-collect service was created for customers to have a no-contact shopping experience.

“The way it works is customers will drive to the back of the store, open their boot and a member of staff will pop their shopping in.”

At the height of the pandemic, Parkfoot’s team was delivering 30 orders a day in their specially designed van nicknamed Penelope.

The business which has been in the Charman family for more than 70 years has seen its fair share of changes over the decades.

The now diverse business started off as a tiny kiosk.

Extracted in full from: https://www.kentonline.co.uk/malling/news/garage-revs-up-business-with-online-delivery-slots-233657/