ACAPMA has a long history of engaging with governments and Regulators to understand the requirements in the industry, and synthesizing this information into guidance for members and the industry. ACAPMAs Best Practice Guidelines outline just that, the best practice in the industry and are developed after extensive consultation with industry participants and Regulators. ACAPMA is currently expanding the Best Practice Guidelines Library, drafting Guidance Resources for retail operators in the area of Safety on the forecourt and instore.

When it comes to safety ACAPMA is an active participant in not only communicating the requirements, but also understanding incidents, developing leanings and working with Regulators to communicate best practice.

The ACAPMA Best Practice Guidelines with respect to UPSS compliance and appropriate water management onsite are the result of extensive industry and regulator consultation and similar consultation has commenced on a series of retail focused Guidelines under development.

“Our process is to start with incident reviews and build practical guidance material that captures what the operators and managers need to know; what requirements are, why they are important, penalty and incident context; as well as what the staff need to know; what to look for, how to respond and what to report. Once we have this information drafted we typically circulate it to regulators across the country and other stakeholders and industry participants for comment before publication for the industry” explains ACAPMAs Executive Manager for Employment and Training, Elisha Radwanowski.

“The aim of the Guides is to bring into practical focus elements of compliance that can be difficult to navigate and provide workable tools for operators to not only understand the requirements, but to implement systems instore to ensure that they are meeting them.” outlines Elisha.

“The involvement, comment and often detailed information that flows from the Regulators is invaluable in the development of quality Guidelines, and it is noted that ACAPMA has always found the safety regulators to be open and engaged when it comes to initiatives like this” said Elisha.

The first round of draft Guidelines will be released for comment in the coming weeks, and will be available to all industry participants, not just ACAPMA Members, when finalised.

“When it comes to safety it is about more than business, it is about people, and the ACAPMA Board has made it clear that safety initiatives and the Best Practice Guides should be available to the whole industry, regardless of membership status. It is an unusual approach for a member organisation, but one that shows the ACAPMA Boards commitment to the safe operation of the industry, and one that make me immeasurably proud to be a part of” continues Elisha.

Anyone wishing to provide comment on the draft Guidelines is encouraged to email to be added to the consultation group.