The Abu Dhabi National Oil Company introduced the latest innovation. A robotic arm designed to refuel your vehicle at the pump in a few seconds. The arm opens your car’s petrol flap, twists off the cap, and completes the tank refill precisely and easily.
Habit match
Not only that it fill your car, but it also saves your time thanks to an app. The application ensures you receive precisely the amount of fuel required for your journey. Two months ago, they announced the launch of the robotic fueling arm pilot. The development lasted more than a year. The system is developed to be not just fast but also environmentally friendly and to minimize spill risks.
How it works?
You arrive at one of the ADNOC stations. Pick your fuel type and press on a touchscreen or smartphone app. Then a robotic arm with a suitable nozzle and sensors ensures the nozzle is aligned correctly while pumping fuel. Cameras and sensors monitor the process while ensuring that everything is done safely and properly. When the fueling ends the arm pulls back the nozzle and you are ready to go.
The robotic arm is part of their five-year strategy that wants to make sure that cars are filled up more practically. Also, they want to boost the productivity of workers for example that means fewer outdoor hours in the heat. For customers, it means less time to wait.
“A first in the region and first to be certified and tested to operate during the hot summer climate. This step forward reflects our unwavering commitment to service excellence. This technology will be used in support of existing staff. Boosting productivity and reducing wait times,” they announced.
Currently, a pilot project happening at Reef Island in Abu Dhabi. The purpose is to gather data and information. This data will then be used to enable the robotic arm technology to be “rolled out” across the entire network of the company in the United Arab Emirates.
ADNOC’s Fill & Go app
They also developed the region’s first AI-personalized experience for refueling. Thanks to the app smart cameras recognize a vehicle’s pre-registered preferences and digital screens navigate a customer through refueling. All that can be done from the comfort of their cars, without the need to leave the car.
Fueling issues can include various challenges, such as high levels of traffic can lead to long wait times at petrol stations. So implementing new technologies, such as the robotic arm can enhance efficiency while addressing safety concerns and customer satisfaction.
They expect the arm to be fully operational by the end of the year.
Two days ago they won the fourth award recognizing ADNOC Distribution’s Al and innovations efforts since the beginning of 2023. “Winning the “Best Al Achievement in Energy & Utilities” award further solidifies our market leadership status,” they said. As noted Al & Technology will continue to be a cornerstone of their customer-centric strategy. As stated every month they serve more than 20 million people through ADNOC Distribution across more than 500 service stations.
Extracted in full from: https://interestingengineering.com/news/the-robotic-arm-takes-over-uae-gas-stations
