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Aggression

ACCC media appears to incite aggression at servos
2 months ago

ACCC media appears to incite aggression at servos

You really have to wonder about the ACCC’s agenda at times. This week saw the release of a major report detailing the economics of the Australian fuel industry coupled with …
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Aggression is Not On – Managing customer aggression onsite
3 months ago

Aggression is Not On – Managing customer aggression onsite

Keep calm, keep your distance and keep smiling.  This is the advice to the nation in the face of COVID-19, and Australians have a lot to be proud of in …
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