Last week ACAPMA launched the Fuel Industry Specific COVIDSafe Plan template and guide.  This week the ACAPMA online COVID Awareness Training for wholesale and retail fuel staff completes the circle.  The Plan is free and available to all industry participants, and the COVID Awareness Training is free to ACAPMA Members.  The training has been finalised and is being added to members accounts for live use on Monday 25/5/2020 and ACAPMA is engaging with State and Territory Governments to have the training recognised where possible.


As the lockdowns ease ACAPMA releases a Fuel Industry Specific COVIDSafe Plan template and guidance, along with detailed resources, to assist fuel wholesale, retail and administrative operations, to understand, document and meet the requirements of the new normal.

The COVID-19 Pandemic, and the Government response to it, has put great pressure on businesses across the country. But it has worked. Australia has not seen the collapse, and near collapse of the health system that much of the rest of the world has suffered with. Together we stood apart and successfully flattened the curve.

As the lockdowns ease and those people and businesses that went into COVID hibernation start returning to their lives, a new normal will have to be embraced. This new normal must recognise that despite our clear and early success against the disease, there will need to be long term, concerted change within businesses and the community to ensure that we do not suffer a series of secondary and tertiary spikes in infections that undo and undermine the gains that have been made through the sacrifices of the lockdown.

While many businesses are coming out of hibernation and seeking to understand how to operate in a post COVID-19 world, the fuel industry has not shut its doors. The essential activities of fuel wholesale and retail have continued throughout the lockdowns, and have played a big part in keeping Australia moving throughout confinement.

During this time ACAPMA has provided the industry with guidance on how best to respond during the unfolding crisis. This guidance, resources and support was based on quick responses to pressing situations and was appropriate for the time.

As the heat of the crisis passes however, it is time for fuel businesses to take the time to put into place formal plans for the next phase, the long recovery phase, that formalise the emergency measures we have put into place during the lockdowns and that looks forward and plans for how the business will respond to the ongoing risk of infection and further lockdowns.

“All businesses, including fuel businesses, will need to develop COVIDSafe Plans that assess the risks of COVID-19, identify the control mechanisms, formalise the workplace responses and address the potential scenarios of workplace and community infection. This is a requirement under the Work Health and Safety laws” outlines ACAPMA Executive Manager for Employment and Training, Elisha Radwanowski.

To assist businesses in the fuel industry in this ACAPMA has developed the ACAPMA COVIDSafe Plan Guide as a roadmap for best practice fuel retail and wholesale operations. The Guide provides not only contextual information and resources, but also a template Plan and matrix for customisation and application within the unique situation of the business itself, all specific to the fuel industry.

The Guide has several companion documents, including an editable GENERIC COVIDSafe Plan and Poster Packs customised to the fuel retail, fuel wholesale and fuel administrative functions, to assist members in implementing the Plan in their business.

ACAPMA COVID Awareness Training

Businesses will be required to go further than just creating a Plan and putting it on a shelf in case an inspector asks to see it.

“Implementing the COVIDSafe Plan in fuel businesses will require the business to ensure that staff are trained.  Businesses will be called on by Health and work safety authorities to demonstrate that they have got a Plan and that staff have been trained in the Plan and in the practical elements of the risks, hazards and controls around COVID-19.  To assist members with this vital element ACAPMA has launched the ACAPMA COVID-19 Awareness courses online.  These courses are be offered free to all ACAPMA members and delivered through the ACAPMA eLearning portal” explained Elisha.

ACAPMA Members are eligible to access the ACAPMA COVID-19 Awareness courses for FREE

These online courses have been designed for staff by ACAPMA to meet the requirement for businesses to train staff in the risks, hazards and controls associated with COVID-19. 

Taking approximately 20 minutes to complete these courses (one for fuel retail, one for fuel wholesale)  are assessed in course and all participants receive a certificate on completion. 

These courses are delivered through ACAPMAs eLearning portals. 

ACAPMA Members do not need to be using ACAPMAs other training programs to access these vital awareness courses. 

The ACAPMA COVID-19 Awareness courses are released on 22/5/2020 with staff being able to complete the training from Monday 25/5/2020. 

ACAPMA Members should register their interest in accessing the training by emailing ensure you include your business name and a request for your business to be added to the COVID-19 Awareness training and our Training Department will be in contact with next steps. 

COVID caveat

Like everything that has to do with the COVID-19 crisis, the details on what needs to be done, what is allowed and what is not, will change over time.  Having and implementing an industry specific COVIDSafe Plan and Training in the business will, ensure that the business has the tools to identify these changes, communicate effectively with staff and customers and stay compliant.

ACAPMA will continue to monitor the situation and best practice as restrictions ease and other industries start coming to life, and will advise members of any changes. 

To request your copy of the ACAPMA COVIDSafe Plan Guide email, to register your interest in the COVID Awareness Training email