From 29 October 2026, Victorians aged 15 and over can access a digital Proof of Age in the Service Victoria app.
Businesses and organisations may begin seeing customers present their digital Proof of Age for identification or age verification.
The digital Proof of Age includes built – in verification features to help businesses and organisations check its authenticity. Verifiers can quickly and securely check the digital card using the Service Victoria app or compatible e – verification systems.
If your business or organisation checks identification or verifies a person’s age, make sure relevant staff know how to recognise and validate a digital Proof of Age.
The existing physical Proof of Age card will continue to be available to eligible Victorians aged 18 and over.
Key messages for verifiers
From 29 October 2026, Victorians aged 15 and over can use a digital Proof of Age stored in the Service Victoria app.
- You may begin to see people presenting a digital Proof of Age as a form of identification or age verification.
- Like the physical Proof of Age card, the digital card can be used to verify a person’s age and identity.
- Digital Proof of Age includes built – in security and verification features to help you confirm that the credential is valid.
- Verifiers can check a digital Proof of Age using the Service Victoria app or compatible e – verification systems, including Scantek and IDU.
- The existing physical Proof of Age card will continue to be available to eligible Victorians aged 18 and over.
- For instructions on recognising and verifying a digital Proof of Age, see the Verifier Guide a copy of the Quick Reference Verifier Guide Poster can also be accessed here
FAQs for verifiers
How do we know the digital card is genuine and hasn’t been tampered with?
The card features a time – limited QR code that refreshes automatically and will show a green tick if the card is valid. You can’t take a screenshot and reuse it, which is a positive difference compared to the physical card or a static image. When scanned, the digital Proof of Age returns a verified result in real time.
Does this change our legal obligations around age verification?
No. Your existing obligations under the Liquor Control Reform Act remain the same. The digital card will simply be a new approved form of ID. It doesn’t change what you’re required to check or how you record it. Staff judgement and venue policies remain central to compliance.
The card is available from age 15 — does that create risk for verifiers around minors using the card?
The digital Proof of Age clearly displays the card holder’s age status — whether they are 18+ or not. A 15- year – old presenting a digital card will show as under 18, just as clearly as their date of birth would on a physical card. This should make verifying the age status easier and faster to confirm.
More Information
Find out more: service.vic.gov.au/proof-of-age
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