Victorians aged 15 and over will soon be able to use Proof of Age as a digital identity card stored in the Service Victoria app.
Proof of Age can be used as a form of identity or age verification at venues, bottle shops, retailers, and more.
How verification works
You may begin to see customers showing Proof of Age as a form of identification once the feature becomes available in the Service Victoria app.
Digital Proof of Age has built-in electronic verification features, allowing you to:
- visually check the digital card on a customer’s phone, or
- scan the credential using compatible ID-scanning systems
These features are designed to make the verification process fast, secure and reliable.
What this means for verifiers
To help you prepare, we’re hosting information sessions for verifiers. You’ll learn:
- how digital Proof of Age works
- what to look for when checking the ID
- how scanning and e-verification functions operate
- what to do if you’re unsure about a digital ID.
To register for one of the online information sessions, click on the links below:
- Tuesday, 20 October, 1:00 – 2:00pm
- Wednesday, 21 October, 1:00 – 2:00pm
- Friday, 23 October, 11:00am – 12:00pm
- Tuesday, 27 October, 10:00am – 11:00am
If you attended one of our information sessions on this product previously, you do not need to attend again as we will be covering the same information. You are welcome to come along if you would like a refresher or pass this invitation onto your colleagues who may not have been able to attend a previous session.
You’ll receive more information closer to launch. If you are unable to attend the information sessions and have any questions, email digital.transformation@dgs.vic.gov.au
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